Here is our issue, we are running spc on some dimensions and the UCL is higher than the USL on our control chart which tells me we are not capable, we are constantly adjusting the process to bring parts into spec. now here is the kicker, we fail the gage r&r. how do I convince management to correct the real issue and quit throwing away thousands of products while trying to process in to some ghost number? Where is Tobin when you need him? lol don't answer that last question, in our current financial straits we couldn't hire him. any ideas?